Meeting/Event Information

Thank you to our venue host, Slaughterbeck Floors, with co-sponsors The Integrated Lifestyle, and Franz Termite Control as well as those members and guests who attended. Our July 19 Chapter Meeting included industry expert speaker, David Lupberger, who discussed how to manage emotional homeowners on remodeling expectations, process and the overall project. Monthly Chapter Meetings are open to all members and prospective members. Come earn 1 of your Meta participation credits (review credit updates for 2017!) or a CEU!

Sorry if you were unable to attend, but look below to see what you missed...

To see more photos, please visit our Facebook page.

Membership Orientation

This can be a great way to learn more about NARI membership and what it can do for you. Then feel free to mix and mingle with people before the dinner and program begins.

If you would rather wait until your next meeting, that's just fine. We will continue offering Orientations at each monthly chapter meeting.

If interested in attending, can either select the option during registration or email the NARI-SV office at [email protected].

Topic: Managing the Emotional Homeowner

Managing emotional homeowners means managing expectations, and managing the process as well as the project. In this program, I review how to clear set project expectations, how to guide homeowners through the remodeling process, and how to implement specific strategies for managing homeowners during the remodeling process. Done properly, your customers become your biggest fans and best source of future referrals. 

This course will help attendees:

• Learn how to set clear expectations from the very first client meeting
• Provide a sample paper trail to facilitate customer communication
• Provide a framework to respond to customer warning signals
• Take action to avert lawsuits and other serious problems

In addition, attendees will receive an email direct from David post-meeting to answer any additional questions and get copies of materials that include:

• Copy of the PowerPoint program

• The Homeowner Emotional Roller Coaster

• A link for the digital book Managing the Emotional Homeowner

Speaker: David Lupberger, www.RemodelForce.com 

Generously Sponsored by: Slaughterbeck Floors, Inc., Franz Termite Control, and The Integrated Lifestyle